Privacy Policy
Last updated: September 18, 2026
Laxmi Tours and Travels ("we", "our", or "us") operates the website www.lakshitoursntravels.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or car rental services.
1. What information we collect
- Name, phone number, email address, and pickup/drop locations when you book a cab or fill a contact form.
- Payment information is handled directly by our payment gateway providers — we do not store card details.
- Trip data (date, time, route, vehicle type) for service delivery.
- Device and browser information (IP address, user agent) for website analytics.
2. How we use your information
- To confirm and manage your cab bookings.
- To send booking confirmations and driver details via WhatsApp or SMS.
- To respond to your enquiries and provide customer support.
- To improve our website and services through anonymous analytics.
- To send promotional offers — only with your explicit consent.
3. Information sharing
- We do not sell or rent your personal data to third parties.
- We may share your trip details with our drivers to facilitate the service.
- We use third-party services (WhatsApp Business, email providers) under strict data processing agreements.
- We may disclose information if required by law or to protect our legal rights.
4. Data security
- Your data is stored on password-protected servers with access controls.
- All form submissions use HTTPS encryption.
- Our staff have limited, role-based access to customer data.
5. Cookies
- Our website uses essential cookies for session management and analytics.
- We do not use advertising/tracking cookies without your consent.
- You can disable cookies in your browser settings without affecting core functionality.
6. Your rights
- You can request access to, correction, or deletion of your personal data by contacting us.
- You can opt out of promotional messages at any time by replying STOP or contacting us.
- For data portability requests, contact us at bookings@lakshmitours.in.
7. Data retention
- Booking records are retained for 3 years for legal and accounting purposes.
- Contact form submissions are retained for 1 year.
- You can request earlier deletion at any time.
8. Contact us
- If you have any questions about this Privacy Policy, contact us at:
- 📧 bookings@lakshmitours.in
- 📞 +91 93510 51212
- 📍 Shop No. FF31, The Rise, near D-Mart, Sanganer, Pratap Nagar, Jaipur, Rajasthan 302033
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.